Faq

(Q) Do i need to have already registered a domain name beforehand?
Yes, After this It’s generally just an edit on the nameserver settings¬†at your domain registrar.

(Q) Can you recommend a domain registrar?
Yes, Please follow this link to register a new domain name here.

(Q) How long does it take for nameserver changes to take effect?
Name server changes usually take 24 to 48 hours to fully start working. This period, is called propagation.

(Q) Are new orders processed automatically? 
No, All orders are subject to manual checking before they are processed.

(Q) How long does it take to process new orders?
We aim to process new orders within 24hrs, Times may differ during festive holidays.

(Q) How will i know when a order has been processed?
Once processed, A email will be sent, Members can also check via orders.

(Q) When will i get login details to start using the hosting services?
Once processed, Visit your order detail page, All details will be placed within.

(Q) What are your support times & how is support offered?
We aim to respond the same day via our support ticket system.